We have established a priority phone line from Monday to Friday for people to contact us about this specific situation. Call 0508 558 855 (toll free from NZ landlines) or +64 9 914 4100 and press option 7.
Some applications and online forms will be unavailable from 08:00 to 20:00 on Sunday 19 July (NZST) and for 30 minutes between 06:30 and 08:30 on Tuesday 21 July (NZST).